About Our Hair
Yes. Human hair extensions can be curled, straightened, and styled just like your natural hair.
The hair can be dyed darker, but we do not recommend bleaching and lightening it, as this may shorten its lifespan.
With proper care, human hair extensions can last several months or longer depending on the installation method and maintenance routine. The specific timing also depends on the product category and manufacturing process.
Some shedding is normal for all hair extensions. Proper installation and care help minimize shedding. Just like your own natural hair sometimes falls out.
Hair length is measured when the hair is straight. Curly or wavy textures may appear shorter due to their pattern.
Yes. We recommend washing the hair with sulfate-free shampoo and conditioner.
Yes, but we recommend loosely braiding the hair before sleeping to reduce tangling.
Choosing the Right Hair
Compare your hair color in natural daylight and match the mid-lengths and ends rather than the roots.
Choosing a slightly lighter shade is usually recommended, as it blends more naturally.
The amount depends on your hair thickness and desired volume. Thicker hair usually requires more grams.
Choose a length based on your natural hair length and desired final look. Longer extensions create more dramatic transformations. However, if the length differs too much from your own hair, more grams will be needed to make it look more natural.
Yes. Mixing shades often creates a more natural and dimensional appearance.
Installation
Some types, such as Clip-In and Wire Hair Extensions, can be installed at home. Semi-permanent methods may require professional installation.
Clip-In Hair Extensions and Wire Hair Extensions are generally the easiest and fastest option for beginners.
Installation time varies by method. Clip-Ins may take only a few minutes, while professional methods can take several hours.
Yes. Many customers wear extensions daily when they are properly installed and maintained.
When installed and cared for correctly, quality hair extensions should not cause damage.
We recommend avoiding seawater and pool water, as they will make hair extensions dry and fragile. Similarly, when on vacation, try to avoid contact between sunscreen and hair extensions, as the chemicals in sunscreen may cause discoloration.
Yes. Secure the hair in a braid or ponytail during workouts to reduce tangling.
Hair Care
Wash only when needed. Overwashing may reduce moisture and shorten the lifespan of the hair. Refer to this post. How Often to Wash Human Hair Extensions
Use sulfate-free, alcohol-free, and moisturizing hair care products whenever possible.
Human hair extensions do not receive natural oils from the scalp as before, so regular conditioning is important.
Tangling can result from friction, dryness, product buildup, or improper maintenance.
Store clean, dry hair extensions in a cool, dry place away from direct sunlight. It would be even better if you had a hair extensions holder to hang it on. Refer to this post How to Store Real Human Hair Extensions
Frequent heat styling may shorten the lifespan of the hair. Always use a heat protectant.
Orders & Shipping
Shipping times vary depending on location, inventory availability, and shipping method selected at checkout. Refer to this post Hair Extensions Shipping Time
Tracking information will be provided once your order has been shipped.
Order changes may be possible before shipment. Please contact us as soon as possible. Refer to this post How to Edit Amazon Order for Hair Extensions
Orders may be canceled before shipment. Once shipped, cancellation may no longer be available. Refer to this post How to Cancel Amazon Order
Yes. We ship to many countries worldwide.
Returns & Refunds
Yes. Unused items may be eligible for return according to our return policy. When your order is managed and fulfilled by Amazon, you can first try requesting a return from Amazon.
Refunds are typically processed after the returned item has been received and inspected.
Of course. But please ensure the product is unused. We even suggest you open the box but don’t untie the hair extensions, and match them to your hair color first. If the color doesn’t match, you can return it.
Please contact us with your order details and photos, and we will help resolve the issue.
Contact our support team as soon as possible so we can investigate and assist.
Need More Help?
If you cannot find the answer you’re looking for, please contact our customer support team. We are happy to help with product recommendations, installation guidance, order questions, and after-sales support.