How to Return Hair Extensions on Amazon
Not satisfied with your order? If you’re wondering how to return hair extensions on Amazon, here’s a step-by-step guide — whether your order was fulfilled by Amazon (FBA) or directly by us (FBM).
Not sure if your order is FBA or FBM? Check here
📦 For Amazon-Fulfilled Orders (FBA)
- Go to Your Orders on your Amazon account
- Find the order → click “Return or Replace Items”
- Choose a reason (e.g., “Didn’t match description”)
- Print the prepaid return label and attach it to the package
- Drop the item off at the designated return location
📬 For Seller-Fulfilled Orders (FBM)
- Visit Your Orders → click “Contact Seller”
- Provide:
- Order ID
- Reason for return
- Photos if applicable (e.g., product issues or damage)
We will respond within 24 hours and provide you with the return address or a prepaid label based on your situation.
✅ Important: Make sure the product is in original condition — unused, undamaged, and in its original packaging.
🕒 Return Window
Returns must be requested within one month of receiving the product.
💡 Prefer Not to Return?
You can always contact us at contactus@runature.net or directly here to discuss alternatives, such as partial refunds or replacements. We’re here to help!