If your Amazon hair extension package is stuck in customs, don’t worry — it’s usually just a matter of providing the right information promptly.

📬 Check Your Messages

• Log in to your Amazon account and check the buyer-seller messages.
• Also check your phone text messages or emails — you may have received customs clearance instructions from the shipping carrier or our team.

📤 Submit Information Promptly

• Customs may require:
  – ID verification
  – Tax or import declarations
  – Proof of payment or invoice
• If requested, please submit the required documents as soon as possible to avoid additional delays.

📦 Still Not Moving?

• Contact Amazon Customer Service if your order was fulfilled by Amazon.
• If seller-fulfilled, feel free to reach out via your Amazon order page or [Contact Us] directly.